Terms and conditions:

Time of delivery

We do our best in order to ship your orders within 24 hours from date of order. If your orders does not arrive on time please contact us by mail or telephone.

Way of shipment of your order

Usually we send your order by currier – GLS, DSV etc. They secure a fast and reliable delivery service. The cost of freight will be added to your order. If the total order value does not exceed 1000,- DKK exclusive of VAT a handling fee of 25,- DKK will be added to the invoice.

Occasionally, an error may accur and goods may be either incorrectly priced or described in which case we will not be obliged to supply the goods at the incorrect price or in accordance with the incorrect description at all. We reserve the right to correct errors from time to time.

If the ordered item is not in stock within 14 days from date of order, we shall contact you by telephone or mail, in order to discuss new time of shipment or cancellation of the order.

Payment can be made by debit- or creditcards or via pre-payment by arrangement.

Pre-payment can be made to: 

Bank: Nordea, Prinsensgade 15, 9000 Aalborg
Reg. og Kontonr.: 2214– 9034398469
 
DKK: IBAN DK0820009034398469
EUR: IBAN DK4820005036675251
 
SWIFT kode: NDEADKKK
 

Cancellation of the order

If the purchased item does not live up to your expectations and you do not wish to get a replacement item or you for some reason have regretted your purchase, you have always got the right to cancel it within 14 days of the delivery date.

If you choose to cancel your purchase, please send us an email at fiskenet@frydendahl.com, specifying that you regret the purchase, which item you have regretted the purchase of, the date you ordered and received the item, as well as your name and address. You then have 14 days to return the item and get your money back.

 

As a rule, the item must be returned in the condition in which you received it. If the item is used, damaged or otherwise depreciated in value, we will deduct an amount from your refund. The assessment of the item's condition and depreciation is made by Frydendahl based on what the item is worth in a resale situation. The item must be returned by post and at your own expense. In cases where the item cannot be sent by post, mail, to be agreed with Frydendahl.

 

If the item is to be exchanged, you have 14 days right of return from the day you receive the item, according to the Danish Consumer Contracts Act. Contact us and agree on the return and which item you want instead.

Store

Frydendahl shop
Frejasvej 7 A
6950 Ringkøbing

In case you want to visit our Frydendahl shop or collect your order yourself, you are always welcome.

Opening hours:

Monday – Thursday: 8am – 4pm

Fridays: 8am – 1pm